Service
FAQ


  Pls inform me your machine’s Warranty time ?
---------Our Machine’s warranty time is 6 months , not include the Easy-worn parts .


 For the electric motor , we need 220V,60HZ , is ok ?
-----------Dear , we can change the motor for your country’s electric system , but you need pay the change cost .


How to do after-sale services?
 
----------If there is defective in warranty, please collect them together and send pictures to us, we will offer technical supports and spare parts according        to the condition, and to discuss how to bear the cost. If necessary , we will send engineer to service machinery overseas.
                                                                                         
Wether the plug and voltage fit  my country?

 ----------You don’t need to worry about this, we are professional manufacturer of appliances things.We can make different  plug and voltage base on the order from different country.
 
 Can I order a sample for test?

----------Yes, it is possible, you can order one or two sets for sample to test in your market, but the sample price will be higher than our MOQ price, But we will refund the out of sample cost to you when you place an order. Please noted with that !

Do I need other machines to work together with the machine I bourght?

----------It depends on what machine you bought and your purpose, so you can also consult our sales ,they will offer best answers.  Our packing machines can work together with most of the machine,you also can consider them.
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